Terms of Use | Kanvis

Welcome to Kanvis ("Kanvis," "we," "us," or "our"). By accessing or using our website, platform, AI-powered tools, or any associated services (collectively, the "Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you must not access or use the Service.

Kanvis has two sides. Candidates build a verified professional profile and apply for roles through it. Organisations post roles, screen applicants, and make hiring decisions using it. These Terms cover everyone. If you are using Kanvis on behalf of an organisation to hire, the Recruiter Terms of Service apply to you as well, and they control where the two documents disagree.

Please read these Terms carefully. They contain important information about your rights, about how AI is used to interview and score you, and about what happens to your data.

1. Acceptance of Terms

By creating an account, uploading content, interacting with our AI, publishing a profile, applying to a job, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, which is incorporated by reference.

If you are using the Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation, and that organisation is additionally bound by the Recruiter Terms of Service and the Data Processing Agreement.

2. Description of Service

Kanvis is a candidate-first hiring platform. A résumé becomes a verified, interactive web profile; AI career tools sit on top of it; and organisations hire against those profiles.

A. Candidate-facing surfaces

Build (/candidate/build, and the same tool inside the workspace): A conversational AI agent ("Azmuth") that scaffolds your professional profile through chat — parsing your uploaded résumé, asking follow-up questions, and populating experiences, skills, projects, awards, education, certifications, narratives, and related entities. Azmuth operates in a "Builder" phase before your profile goes live and an "Engagement" phase afterwards.
Workspace (/candidate/workspace): Your signed-in home. A single AI concierge thread plus the tools below rendered inside it, together with your profile stats, applications, and account settings.
Publication: When you finish onboarding, Kanvis mints a username for you and your profile goes live automatically at kanvis.me/<username>, publicly readable and eligible to be indexed by search engines. You are told this before you start. See Section 6.
JD Mentor / Job Match (/candidate/jd-mentor): Given a job description you paste or upload, produces a deterministic match score (0–100), a component breakdown, and a long-form mentor-style analysis (strengths, gaps, an action plan).
STAR Resume (/candidate/resume): Generates an ATS-friendly STAR-format résumé as a PDF, derived from your Kanvis profile, with a structured editor and saved version history.
Share and Cover Letter (/candidate/share): First-person outreach copy and tailored cover letters that embed your profile URL.
Public Profile (kanvis.me/<username>): Your published portfolio, readable by anyone on the internet, including a floating AI Twin chat widget that answers visitor questions using only the data published on that profile.
Job board and Apply (/jobs, /jobs/<link>, and the workspace job tools): Browse open roles and apply to them. The board carries two kinds of role: those posted by organisations on Kanvis, and those we collected from employers' own public postings elsewhere. Nothing in a card tells the two apart, and applying to them differs in ways that matter — Section 5 governs the first and Section 5A the second. Kanvis ranks and filters this board against your profile, which means some roles are not shown to you at all; see Section 5A(F).

B. Recruiter-facing surfaces

Recruiter features are live. They launched on 29 May 2026. An earlier version of these Terms said recruiter features were "not currently part of the Service"; that statement was out of date and this version replaces it.

An organisation on Kanvis gets:

An organisation workspace with seats. Members are invited by email, hold an OWNER or MEMBER role, and are scoped to their own organisation's data.
A conversational Job Builder that turns a description, a pasted JD, or an uploaded document into a structured job posting, together with custom application questions, required fields, private screening criteria, and a per-job scoring rubric.
A public job page for each open role, shareable by link.
A ranked applicant list, with each applicant's deterministic match score, an eligibility signal, and a plain-word confidence label.
Per-application review — the frozen profile snapshot, the interview transcript, custom answers, the score breakdown, private notes, an activity history, and an AI assistant grounded in that one application.
A Decision Board that produces an AI recommendation of Shortlist, Backup, or Reject for each applicant in the pool, and a Shortlist QA chat for interrogating the pool in plain English.
A recruiter-private pipeline tracker (stages such as Longlisted, Interview, Offer, Hired, Disqualified) that is never shown to candidates.
Bulk CV import — an organisation can upload CVs it holds from other sources (referrals, email, its own sourcing) into a role, where they are parsed and scored alongside real applicants. See Section 7 and the Recruiter Terms.
Candidate communications — drafted with AI, edited by a human, and sent only when a person on the recruiter's team explicitly sends them.

We may add, modify, or remove features at any time. Where a change materially affects your rights under these Terms, Section 18 applies.

3. Eligibility and Accounts

A. Age

You must be at least 16 years old to use the Service. We do not knowingly collect personal data from anyone under 16.

B. Anonymous sessions

You may begin building a profile without creating an account. When you do:

We create a temporary, anonymous authentication session and associate your in-progress profile, uploaded documents, and chat history with it.
When you later sign in, that session is linked to your account so your progress carries over.
Unclaimed anonymous sessions may be retained, anonymised, or deleted as described in the Privacy Policy.

C. Registered accounts

You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
You agree to provide accurate, current, and complete information and to keep it current.
One person, one account. A single sign-in identity may exist as either a candidate or a member of a recruiting organisation, never both.

D. Usernames

Usernames are unique and first-come, first-served, subject to a reserved-words list.
We may, at our reasonable discretion, reclaim or rename a username that infringes third-party rights, impersonates a real person or organisation without authorisation, or violates these Terms.

4. Your Content

A. Definition

"User Content" means anything you upload, submit, type, or generate through the Service: résumés, job descriptions, images, media, chat messages, interview answers, references, FAQs, and the profile data derived from them.

B. Ownership

You own your User Content. Nothing in these Terms transfers ownership of your résumé, your writing, your images, or your professional history to Kanvis.

C. Licence you grant us

To run the Service, you grant Kanvis a worldwide, non-exclusive, royalty-free, sublicensable licence (sublicensable only to the infrastructure and AI providers listed in the Privacy Policy, and only so they can perform their part of the Service) to:

Host, reproduce, process, and adapt your User Content in order to operate, maintain, secure, and support the Service.
Create the derived artifacts you ask for — your Talent Graph profile, JD analyses, STAR résumés, outreach drafts, interview transcripts, and application snapshots.
Display and distribute your published profile publicly at your Kanvis URL, including in search results, featured carousels, and shared previews, while it is published.
Disclose the frozen application record to the organisation you applied to, as described in Section 5.

This licence lasts as long as we hold the content. It ends when the content is deleted, except for: (a) copies in backups until they age out on our normal cycle, (b) the immutable chat ledger we keep as the audit trail behind your profile, (c) records we are required to keep by law, and (d) de-identified or aggregated data that no longer identifies you.

What this licence is not. It is not a right to sell your personal data. It is not a right to publish your profile after you have deleted it. It is not a licence to use your name, image, or profile in advertising without asking you first.

D. Improving our systems

We use data generated through the Service to improve it — to evaluate AI output quality, tune prompts, detect regressions in scoring, and develop features. Where that use is not necessary to deliver the Service to you, you can object to it and we will stop, without losing access to the Service. Section 4 of the Privacy Policy sets out the legal basis for each purpose, and Section 10 explains how to object.

We do not permit our AI providers to train their own general-purpose models on your content.

E. AI-generated content

You acknowledge and agree that:

Content produced by our AI — Azmuth's conversational output, JD Mentor analyses, STAR résumés, outreach drafts, AI Twin answers, interview questions, and profile enrichments — is generated by large language models and provided "as is."
AI-generated content may contain factual errors, fabricated achievements, hallucinated credentials, mis-attributed dates or employers, exaggerations, or omissions.
It is your responsibility to review, correct, and approve AI-generated content before you publish it, send it, or rely on it.
The AI Twin on your public profile has no ability to modify your profile and is structurally prevented from doing so, but its answers remain subject to the limits of language models.

Answers we draft for you, in your voice. Where you have already told us something, Kanvis may pre-write an answer to an employer's question in the first person so you are not asked the same thing twice. This is the one place AI-generated text can leave Kanvis as your statement to a third party, so the rule is explicit:

A drafted answer is a suggestion in an editable box, shown to you on the review screen and marked as drafted, before anything is sent.
Sending it makes it yours. Once you press Send, that sentence is your answer to that employer — not ours — and Section 5A(B) applies to it exactly as it applies to a sentence you typed.
If a drafted answer is not true of you, edit it or clear it. We would rather you send nothing than send something we invented.
We do not feed our own drafts back into your Kanvis score, because scoring you on a sentence you never wrote would be indefensible. That protects your score. It does not protect what an employer reads, which is why you must read it.

5. Applying for Jobs — the AI Interview and Scoring

This section describes what happens when you apply to a role posted on Kanvis. Read it; it is the part of the Service with the most consequence for you.

A. What the interview is

When you apply, Kanvis runs a conversational AI interview in text. A deterministic planner — ordinary code, not a language model — chooses which questions to ask, based on the role's requirements, the recruiter's questions, and gaps in your profile. A language model chooses only the wording of each question and follow-up. You are talking to software, not a person. You are told this at the start of the interview.

You may decline to answer any question. Declining is recorded and shown to the recruiter as a decline; it is not treated as an answer you gave.

B. What gets frozen

When you submit, Kanvis takes an immutable snapshot of your profile, the job description, the organisation, your interview transcript, and the scoring rubric. Those snapshots are never re-derived. Editing your profile afterwards does not change an application you already submitted — this is deliberate, so that scores stay comparable and a recruiter's record of what you actually said cannot shift under them.

C. How you are scored

Your application is scored against the role's rubric. The arithmetic is deterministic: the same snapshot, rubric, and model outputs produce the same score every time. Language models are used only to read evidence and emit labels and booleans; they never assign the numbers. The result is a 0–100 match score, a per-requirement breakdown, an eligibility signal, and a coverage figure.

You see a candidate-safe version of your score. Some detail is withheld from you because it reflects the recruiter's private criteria for the role.

D. What the recruiter sees, and who decides

The organisation you applied to receives your frozen profile snapshot, your interview transcript and answers, your score and its breakdown, and an AI recommendation of Shortlist, Backup, or Reject.

That recommendation is advice, not a decision. Kanvis does not shortlist, reject, or hire anyone. Every decision that affects your application is taken by a person at the organisation, who can see the recommendation, disagree with it, and act against it. Under the Recruiter Terms, organisations are required to keep that human judgement real, and are prohibited from configuring or operating Kanvis so that applicants are rejected automatically.

If you believe a decision about your application was made without meaningful human involvement, or you want to know how a score was reached, contact privacy@kanvis.me. See Section 5(C) of the Privacy Policy for your rights around automated decision-making, including the right to obtain human review.

E. What we do not promise

Kanvis does not promise you an interview, a response, a shortlist place, or a job. A match score is a heuristic reading of a job description against a profile. It is not a prediction of your performance, not a measure of your worth, and not a statement about your suitability for anything.

F. Learning across applications

Answers you give in an interview may be saved as facts about you and reused to make later interviews shorter — so you are not asked the same thing twice. Facts marked safe for public display may be mirrored into your public profile's FAQ; everything else stays private to you and to the specific application it came from. You can ask us to remove any learned fact.

5A. Applying to Jobs We Found Elsewhere

Not every role on Kanvis is posted by a Kanvis customer. We also collect roles that employers have published publicly, so you can search one place instead of ten. Applying to one of those is materially different from applying to a Kanvis customer, and this section is the part you are agreeing to when you press Send.

A. You are authorising us to act for you

When you review an application to one of these roles and press Send, you appoint Kanvis as your limited agent for the single purpose of delivering that application to that employer, and you authorise us to:

Complete that employer's own application form using the answers, files, and profile you signed off on;
Submit it to that employer under your name;
Where their form requires an email address, supply a Kanvis-operated address that forwards to you, and receive their replies on your behalf; and
Provide, where their form asks for it, any equal-opportunity or identity answer you chose to give.

The work in (1) and (2) may be performed by a person on our team or by software acting automatically, at our discretion.

This authority is narrow. It covers delivering the application you approved, to the employer you chose, once. It does not let us apply anywhere you did not select, alter your answers after you approve them, negotiate, accept or decline anything, withdraw you from a process, or agree to anything on your behalf.

We will not sign for you. Where an employer's form asks you to affirm something in your own name — accepting their privacy policy or terms, certifying that your answers are true, consenting to a background check — that is a signature, not a question, and it is yours to give. We do not tick those boxes for you. If a role cannot be applied to without one, we will tell you rather than answer it in your name.

You can revoke this authority at any time, in the product or by writing to support@kanvis.me. Revocation applies to applications not yet delivered.

B. What you are confirming when you press Send

You confirm that the answers are your own answers and are true, including any that Kanvis pre-wrote and you kept. See Section 4(E) — a draft we suggest becomes your statement when you send it, so read it. You also confirm you have the right to provide any file you attached.

C. The employer is a stranger to us

The employer has no agreement with Kanvis. They are not bound by our Recruiter Terms, we have no data-processing agreement with them, and they have made no promise to us about how they treat your application, how long they keep it, or whether a human reviews it.

Once your application is delivered it is theirs, under their own privacy notice and their own law. We cannot retrieve it, correct it, delete it, or find out what happened to it. If you want it removed, you deal with them, and we will help you make contact.

D. Delivery is not instant, and it is not guaranteed

An application is complete on Kanvis when you press Send, and reaches the employer when we lodge it — usually shortly afterwards, sometimes later, and occasionally not at all. A form can change, a posting can close, an employer's site can reject a submission for reasons we never see.

You may withdraw at any time before it is lodged, and it will not be sent. Once it is lodged, we cannot un-send it. We do not promise delivery, a response, or an acknowledgement, and we are not liable for a role you missed because a delivery failed or was delayed. If we can tell that a delivery failed, we will tell you.

E. These applications are not scored

The AI score, the per-requirement breakdown, and the Shortlist/Backup/Reject recommendation in Section 5 apply to roles posted by Kanvis customers. Applications to roles we collected from elsewhere are not scored by us at all — there is no recommendation, and nothing about you is ranked for the employer. The interview still happens, because its purpose there is to answer the employer's own questions well.

F. Which roles you are shown

Kanvis filters and ranks the job pool against your profile and stated preferences, automatically. A role you are not eligible for is removed from your board rather than ranked low, which means you will not see it at all. Some of the labels that filter drives on are AI-generated from the employer's own posting and can be wrong. You can always search directly, and you can change your preferences at any time. Employers may pay to have a role prioritised; that only ever reorders roles you already matched, and it never inserts one you did not.

6. Publication and Public Profiles

A. Your profile goes live automatically

When you complete onboarding, your profile is published. It becomes publicly readable at kanvis.me/<username>, eligible for indexing by search engines, and eligible to appear in Kanvis's own discovery surfaces. This is how the product works and you are told so before you start building.

B. Hiding from search

If you do not want to be found, the profile settings page (/candidate/publish) has a "Hide from search" switch. Turning it on removes your profile from Kanvis's search, sitemap, and featured surfaces, and asks search engines not to index it. The direct link keeps working — anyone holding your URL can still open it.

There is intentionally no "unpublish." If you want your profile taken down entirely, that is a deletion request: email privacy@kanvis.me and we will remove it.

C. What publication means

Visitors — recruiters, peers, and the general public — may view, save, screenshot, and share your profile, and may chat with the AI Twin anchored to it.
Content that has been public may persist in search-engine caches, social previews, and third-party archives beyond our control, including after deletion.

D. "Verified" means audited, not confirmed

Kanvis links every entity on your profile to the chat message or document that produced it. That is an audit trail. It is not third-party verification: we do not contact your employers, schools, or issuing bodies. Any "verified" label reflects that audit trail only. You are responsible for the accuracy of every claim on your profile.

E. Your representations

By publishing you represent that your profile is accurate to the best of your knowledge, that you have the right to publish everything in it (including third-party logos, media, and project descriptions), and that you are not impersonating anyone or misrepresenting your relationship with any organisation.

7. If Your CV Was Uploaded by Someone Else

An organisation using Kanvis can upload CVs it already holds — from referrals, its own sourcing, or its inbox — into a role. When that happens, Kanvis creates a sourced profile for that person: parsed from the CV, scored against the role, and visible only to the organisation that uploaded it.

If that is you:

The sourced profile has no account, no login, and no public page. It cannot be published and it does not appear anywhere on the public internet.
Under the Recruiter Terms, the uploading organisation warrants that it obtained the CV lawfully and is responsible for telling you it did this.
You can have it deleted. Email privacy@kanvis.me with the role or organisation and we will remove the record and the stored file. You do not need an account to make this request and you do not have to give a reason.
If you later apply to that role yourself, the sourced record is retired and replaced by your real application.

8. Referrals and Shared Links

The Service lets you share your published profile through unique URLs and referral links. We track referral attribution to power your dashboard metrics. You must not use deceptive or abusive referral tactics — bot-driven sign-ups, incentivised spam, or schemes designed to inflate counts.

9. Visitors and Recruiters Using Candidate Surfaces

If you view candidate profiles, chat with an AI Twin, or use any candidate-facing surface — as a recruiter, a peer, or a member of the public:

You agree to use what you see only for lawful purposes consistent with applicable employment, anti-discrimination, and data-protection law in your jurisdiction.
You must not scrape, bulk-download, systematically extract, or use automated tools to harvest candidate data.
You must not use the AI Twin to extract system instructions, jailbreak the agent, or trigger denial-of-service conditions.
You must not contact candidates in a way that violates anti-spam law.
If you are hiring, the Recruiter Terms of Service also bind you — including the duty to keep a human in every decision.

10. Prohibited Conduct

You agree not to:

Upload malicious files, viruses, or harmful code.
Attempt to prompt-inject, jailbreak, or manipulate any of our AI agents to bypass their constraints, extract system instructions, or act on accounts other than your own. This includes hidden text in an uploaded document. We detect and record such attempts.
Impersonate other people, fabricate credentials, or provide fraudulent information.
Use bots, scrapers, or headless browsers to systematically access or extract data from the platform.
Submit job descriptions, CVs, or other content you do not have the right to use.
Interfere with the integrity or performance of the Service, including by driving excessive consumption against our AI providers.
Use the Service to harass, defame, discriminate against, or threaten anyone.
Reverse-engineer, decompile, or derive the source code or underlying algorithms of the Service.
Resell, redistribute, or sublicense access to the Service or data obtained through it without our prior written consent.
Use the Service to violate any law, including employment, anti-discrimination, data-protection, or export-control law.

11. Intellectual Property

A. Our property

The Service — software, AI agents, prompts, orchestration logic, scoring rubrics and their implementation, designs, résumé templates, interfaces, and the look and feel of the platform — is owned by Kanvis and protected by intellectual property law. These Terms grant you no right in it beyond the limited right to use it.

B. Feedback

If you send us feedback, suggestions, or ideas, you grant us an unrestricted right to use them without compensation or attribution. You keep the right to use your own ideas.

12. Third-Party Services

The Service depends on third parties. The current list — AI model providers, document parsing, authentication, cloud infrastructure, email delivery, hosting, and analytics — is maintained in Section 6(D) of the Privacy Policy, which is where we keep it current.

Your data is processed by these providers under contracts that bind them to our instructions. We are responsible for choosing them and for the terms we put them under; we are not responsible for their independent business practices.

13. Fees

Candidate features are currently free. If we introduce paid candidate features, we will say so clearly before you are asked to pay, and nothing you have already published or generated will be put behind a paywall retroactively.

Charges for organisations are governed by the Recruiter Terms of Service and any order form signed with us.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. To the fullest extent permitted by applicable law, Kanvis disclaims all warranties, including:

Merchantability and fitness for a particular purpose.
Accuracy, reliability, or completeness of any content, AI output, analysis, score, generated résumé, or draft.
Uninterrupted, secure, or error-free operation.
That use of the Service will produce employment, interviews, recruiter contact, or any professional outcome.
That a match score reflects the actual hiring criteria of any employer, or predicts any outcome.
That AI Twin answers fairly or accurately represent your professional background.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited — including, where applicable, liability for death or personal injury caused by negligence, for fraud, and the statutory rights of consumers in the EU, the UK, and other jurisdictions with mandatory consumer protection.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Kanvis and its directors, officers, employees, agents, partners, and affiliates shall not be liable for:

Any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, goodwill, professional reputation, data, or business opportunity.
Damages arising from your reliance on AI-generated content.
Damages arising from unauthorised access to or alteration of your data.
Damages arising from decisions taken by third parties on the basis of your profile or your application — including hiring decisions, rejections, and their consequences.
Damages resulting from interruption, suspension, or termination of the Service.
Damages arising from the conduct of other users.

Our total aggregate liability for all claims arising out of or related to these Terms or the Service shall not exceed the greater of (a) the amounts you paid Kanvis in the twelve months before the claim, or (b) one hundred U.S. dollars ($100).

Section 14's final paragraph applies here too: liability that cannot lawfully be limited is not limited.

16. Indemnification

You agree to indemnify and hold harmless Kanvis and its directors, officers, employees, agents, partners, and affiliates against claims, liabilities, damages, losses, and reasonable costs arising out of:

Your User Content, including claims that it infringes third-party rights, defames anyone, or misrepresents credentials.
Your published profile and third-party reliance on it.
Your violation of these Terms.
Your violation of any law, including employment and anti-discrimination law.

This section does not apply to the extent the claim arises from our own breach or negligence, and it does not apply to consumers where local law prohibits it.

17. Termination

A. By you

You may close your account at any time by emailing privacy@kanvis.me. On termination:

Your published profile is taken down from kanvis.me/<username> and your personal data is removed from active systems, on the timeline in Section 8 of the Privacy Policy.
Your username may become available for re-registration after a cool-down period.
Applications you already submitted remain with the organisations you applied to as their own records — we cannot recall them, and they are governed by that organisation's retention policy and the Recruiter Terms.
Content that was public may persist in search caches and third-party archives beyond our control.

B. By us

We may suspend, restrict, or terminate access where you violate these Terms or the law, where your conduct is abusive or disruptive, where we reasonably believe an account is compromised, or where we discontinue the Service. Except where the law or an ongoing abuse investigation prevents it, we will tell you why, and you may appeal to legal@kanvis.me.

C. Survival

Sections 4(B), 4(C), 10, 11, 14, 15, 16, 18, and 19 survive termination.

18. Changes to These Terms

We may update these Terms. When we make material changes we will update the "Last Updated" date and give notice through the Service or by email at least 14 days before they take effect, unless a change must take effect sooner to comply with law. Continuing to use the Service after that date means you accept the new Terms; if you do not, you may close your account under Section 17.

19. Disputes and Governing Law

A. Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.

B. Consumers outside the United States

If you are a consumer, nothing in this section deprives you of the protection of the mandatory law of the country where you live, or of the right to bring proceedings in your local courts. For consumers in the EU and the UK in particular, Section 19(A) and 19(C) apply only so far as local law allows, and the European Commission's online dispute resolution platform remains available.

C. Arbitration (United States)

For users in the United States, any dispute arising out of these Terms or the Service shall be resolved by binding individual arbitration administered by a mutually agreed arbitration service, and you waive participation in class actions or class-wide arbitration. Either party may still bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual property.

20. Miscellaneous

Entire agreement: These Terms, the Privacy Policy, and — for organisations — the Recruiter Terms and Data Processing Agreement, are the entire agreement between you and Kanvis regarding the Service.
Severability: If a provision is unenforceable, the rest stands.
Waiver: Failure to enforce a provision is not a waiver of it.
Assignment: We may assign these Terms in connection with a merger, acquisition, or sale of assets. You may not assign without our written consent.
Force majeure: We are not liable for failure or delay caused by circumstances beyond our reasonable control, including natural disasters, acts of government, internet outages, and AI provider outages.

21. Contact Us

General and legal: legal@kanvis.me Privacy, data, and rights requests: privacy@kanvis.me