MUHAMMAD TALAL BIN YOUSAF

Senior Full-Stack Software Engineer & Team Lead Specializing in Scalable SaaS Architectures

Based in: Lahore, PakistanCurrently: Senior Software Engineer / Team Lead, The Moonshot Factory (client: WanAware)Experience: 7 years

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Senior full-stack engineer with over 7 years of experience leading teams to build complex multi-tenant SaaS platforms using Go, Node.js, and React. Expert in cloud infrastructure and real-time systems, having successfully delivered high-performance APIs and automated onboarding workflows on AWS and Google Cloud.

Experience

Senior Software Engineer / Team Lead

The Moonshot Factory (client: WanAware)workOct 2025 – Present

Summary

WanAware is a multi-tenant SaaS platform for IT asset discovery and network monitoring.

What I did

  • Lead a team of 4-5 engineers through sprint planning, design and code reviews, hiring, and releases.
  • Onboarded 6 engineers.
  • Extended the GraphQL API behind the product's monitoring screens: task groups, DNS (CNAME) targets, alert severity thresholds, time-bound tasks, input validation, and monitor-health queries over BigQuery, all with per-customer data isolation and operation-level OPA permissions.
  • Built a multi-tenant Notification Manager (Go, GraphQL, PostgreSQL) with email (SMTP), SMS (Twilio), and webhook channels, templates with placeholders, ordered reminder and escalation sequences, scheduled sends, and per-recipient delivery logs.
  • Covered it with Postman integration tests.
  • Built Fleet Manager features that provision and onboard cloud VMs and stream live job status to the UI over GraphQL subscriptions.
  • Added secure M2M-authenticated agent heartbeats.
  • Moved backend messaging to NATS JetStream, cutting latency from hundreds of milliseconds to under 20 ms.
  • Rebuilt the alerting pipeline as a Go service that emits state changes in 10-20 ms.
  • Added end-to-end tracing (OpenTelemetry) across APIs, queues, and WebSockets, which cut random failures by 70-80%.
  • Built a Cisco Meraki integration (paginated, rate-limit-aware REST client) and a pluggable credential system with encrypted storage for third-party API keys.
  • Managed multiple services and custom infrastructure including the OpenTelemetry pipeline, Zitadel, and NATS.
  • Maintained persistent services for live connections with VM nodes using Chisel.
  • Developed a fleet manager service that runs natively on VMs to send heartbeats every 15 seconds and synchronize with a desired state from the fleet service.
  • Implemented a retry mechanism within the fleet manager agent to ensure the VM reaches its desired state even after failures.
  • Owned the entire worker systems pipeline.

Results

  • Revamped the VM provisioning process by replacing a manual SSH/SCP-based workflow with an automated fleet manager service.
  • Cut latency from hundreds of milliseconds to under 20 ms by moving to NATS JetStream.
  • Cut random failures by 70-80% by adding end-to-end tracing with OpenTelemetry.
GoGraphQLPostgreSQLBigQueryOPASMTPTwilioPostmanNATS JetStreamOpenTelemetryRESTCisco MerakiKubernetesNeo4j

Senior Software Engineer (Team Lead)

The Moonshot Factory (client: 21Packets)workApr 2023 – Oct 2025

Summary

21Packets is a global virtual WAN platform with a customer portal for onboarding and connecting enterprise sites.

What I did

  • Led a team of 4-5 engineers and onboarded 7-8 engineers.
  • Owned planning, reviews, client communication, and releases.
  • Created the customer portal backend (Go, GraphQL, PostgreSQL), covering: SSH key management backed by Secret Manager, automated server onboarding with live status updates over GraphQL subscriptions (WebSockets), network (vWAN) creation, editing, and teardown with CIDR validation.
  • Built a Node.js (Express, Handlebars) installer service that generates per-customer installers asynchronously, plus Node.js Cloud Functions, including a GraphQL API for firewall rule management.
  • Automated customer onboarding with Cloud Workflows, so the portal tracks each validation step in real time.
  • Built the monitoring dashboards (Prometheus, Grafana) for a platform designed for 20,000 live endpoints.
  • Managed multiple services and custom infrastructure including the OpenTelemetry pipeline, Zitadel, and NATS.
  • Maintained persistent services for live connections with VM nodes using Chisel.

Results

  • Designed monitoring dashboards for a platform supporting 20,000 live endpoints.
GoGraphQLPostgreSQLSecret ManagerWebSocketsNode.jsExpressHandlebarsCloud FunctionsCloud WorkflowsPrometheusGrafanaKubernetesNeo4j

Software Engineer

The Moonshot Factory (client: Crownlink by JSR)workNov 2021 – Mar 2023

Summary

Crownlink is a platform for collecting clinical study data for drug testing.

What I did

  • Built super-admin and admin dashboards and in-app notifications in React with the Context API.
  • Implemented sign-up and sign-in with Amazon Cognito user pools through Amplify Auth in React, with user groups mapped to roles (super admin, admin) and identity pools issuing temporary AWS credentials.
  • Added real-time push notifications (AWS SNS, Lambda) and daily email digests (Amazon SES, Managed Airflow).
  • Wrote and maintained the serverless AWS Lambda backend, with least-privilege IAM roles for each function.
  • Built comment threads for lab engineers, with visibility enforced through Cognito groups and token claims.
  • Used Terraform for resources outside AWS Amplify so dev, staging, and production stayed consistent.
  • Accessed development and staging environments to support customer testing of new features.

Results

  • Supported around 50-60 major pharmaceutical manufacturers, including Pfizer.
  • Managed terabytes of test data stored in S3.
ReactContext APIAmazon CognitoAmplify AuthAWS SNSAWS LambdaAmazon SESManaged AirflowIAMTerraform

Skills

Technical

REST APIs
CSSCSS
ReactReact
Go (Golang)Go (Golang)
HTMLHTML
GraphQLGraphQL
JavaScript (ES6+)JavaScript (ES6+)
PostgreSQLPostgreSQL
ReduxRedux
Context API
Amazon Cognito
DockerDocker
WebSockets
JestJest
OAuth2/OIDC
AWS Lambda
Node.jsNode.js
PythonPython
KubernetesKubernetes
BigQuery
RedisRedis
TerraformTerraform
NATS JetStream
OpenTelemetry
Grafana
Selenium
Neo4j
AWS IoT Core
Amazon DynamoDB

Projects

Quick, Draw! Prototype

Game Developerpersonal
A game prototype using RNN and CNN models to recognize doodle classes in Unity.
UnityTensorFlow LiteRNNCNN

21Packets

Team Leadprofessional
Global virtual WAN platform with a customer portal for onboarding and connecting enterprise sites. Includes SSH key management and automated server onboarding.
GoGraphQLPostgreSQLNode.jsCloud WorkflowsPrometheusGrafanaKubernetesNeo4jZitadelChisel

Crownlink by JSR

Software Engineerprofessional
Platform for collecting clinical study data for drug testing. Implemented secure sign-in with Amazon Cognito and real-time push notifications.
ReactAmazon CognitoAWS LambdaAWS SNSTerraform

PurelyRx

Software Engineerprofessional
Live order and delivery updates in partnership with Lyft. Migrated from WebSockets to AWS IoT Core for cost efficiency.
AWS IoT CoreAPI GatewayWebSockets

WanAware

Team Leadprofessional
A multi-tenant SaaS platform for IT asset discovery and network monitoring. Features include DNS monitoring, alert severity thresholds, and per-customer data isolation using OPA permissions.
GoGraphQLPostgreSQLBigQueryOPANATS JetStreamOpenTelemetryKubernetesNeo4jZitadelChisel

Education

Bachelor of Science

Lahore University of Management Sciences (LUMS)Computer ScienceGPA 3.442015 – 2019

Coursework

Mathematics (Minor)Introduction to ProgrammingComputer Vision

Societies & activities

Teaching Assistant for Introduction to ProgrammingTeaching Assistant for Computer Vision

Recognition

Awards

Dean's Honours List

Lahore University of Management Sciences (LUMS)
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