
Umer Naeem
Based in: Lahore, PakistanMost recently: Software Engineer, CarbonteqExperience: 4 years
Experience
Software Engineer
Summary
What I did
- Developed a VRP-based scheduling engine (Google Route Optimization API) that automated complex field technician routing and constraint management
Results
- Automated Data Entry Workflows for First Class Healthcare using Gemini Flash 3.0 Structured Outputs, accelerating finance operations by 3-4x
- Standardized claim handling and quirk resolution logic for FCH, ensuring consistent data processing across the finance team
- Optimized the Batchflow dashboard to handle datasets with thousands of entries and complex transformation operations by delegating compute-heavy tasks to web workers.
- Improved dashboard responsiveness for admins by implementing virtualization and optimizing the transformation processing dependency graph using caching.
- Accelerated finance team operations by 3-4x through AI-automated data entry
- Reduced ETL turnaround from days to minutes for non-technical users via BATflo v2
Research Assistant (LUMS University)
Summary
What I did
- Fine-tuned OpenAI Whisper models on specialized medical and Punjabi vocabulary with local accents.
- Implemented data augmentation (noise variation, playback speeds) to handle realistic clinic recording conditions.
- Developed a post-processing pipeline using GPT-4 for transcript normalization and contextual error correction of low-probability predictions.
- Deployed models for inference on Google Cloud Run and integrated them into the main web server.
- Created an evaluation dataset with thoroughly reviewed transcriptions to measure word error rate for medical jargon and local accents.
Results
- Fine-tuned Whisper models using PEFT (Parameter-Efficient Fine-Tuning) on 20+ hours of diverse clinical voice data, covering medical and Punjabi vocabulary.
- Engineered a post-processing pipeline using GPT-4 to contextually correct low-probability Whisper tokens, significantly improving transcription reliability for code-switching speech.
- Implemented a robust data augmentation strategy (noise variation, playback speeds) to ensure model resilience in realistic, high-noise clinic environments.
- Deployed the speech-to-structured-data pipeline on Google Cloud Run, enabling real-time inference for healthcare workers.
- Reduced the word error rate on a custom clinical dataset from 60% to 25-30% by fine-tuning Whisper models.
- Processed 20+ hours of clinical voice data with high speaker diversity and vocabulary coverage
- Automated form-filling for healthcare workers, reducing operational overhead through voice-first data entry
Associate Software Engineer
Summary
Results
- Managed 10 undergraduate students in a technical internship program
- Maintained app with 40K+ user base
- Optimized backend serving 60K+ users
Skills
Technical
Projects
AI Photo Generator
BATflo v2
PRV8
Recruiter AI
TutorCat
Awaaz-e-Sehat
Education
BS in Computer Science
Coursework
Recognition
Awards
Dean Honor List
What drives the work
Motivations
- Cloud Architecture
- AI Infrastructure
- Backend Systems
- Distributed Systems
- Platform Engineering
- MLOps
- Generative AI
- Kubernetes
- Serverless Computing
- Speech AI
- Health Tech
- Maternal Health Outcomes
Umer's twin is AI, it can make mistakes.
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