Umer Naeem

Umer Naeem

Software Engineer | Distributed Systems & AI Infrastructure Specialist

Based in: Lahore, PakistanMost recently: Software Engineer, CarbonteqExperience: 4 years

Hire me

Software Engineer with a focus on architecting high-scale distributed systems and AI infrastructure. Proven track record of delivering production-ready solutions, including a self-service data pipeline that reduced turnaround from days to minutes and optimizing ML workloads for 60K+ users. Expert in DDD, Hexagonal Architecture, and MLOps across Azure, GCP, and AWS environments. Experience leading technical teams and managing the full lifecycle of AI-powered applications.

Experience

Software Engineer

CarbonteqLahoreworkJun 2025

Summary

Architected BATflo v2 via DDD and Hexagonal Architecture, delivering a self-service data import pipeline that eliminated dev-reliant ETL bottlenecks — cutting turnaround from days to minutes for non-technical users, and a VRP-based scheduling engine (Google Route Optimization API) that automated complex field technician routing and constraint management. Automated Data Entry Workflows for First Class Healthcare using Gemini Flash 3.0 Structured Outputs. Developed backend, data pipelines and cloud infra on Azure for PRV8, an AI powered travel concierge application for HNIs.

What I did

  • Developed a VRP-based scheduling engine (Google Route Optimization API) that automated complex field technician routing and constraint management

Results

  • Automated Data Entry Workflows for First Class Healthcare using Gemini Flash 3.0 Structured Outputs, accelerating finance operations by 3-4x
  • Standardized claim handling and quirk resolution logic for FCH, ensuring consistent data processing across the finance team
  • Optimized the Batchflow dashboard to handle datasets with thousands of entries and complex transformation operations by delegating compute-heavy tasks to web workers.
  • Improved dashboard responsiveness for admins by implementing virtualization and optimizing the transformation processing dependency graph using caching.
  • Accelerated finance team operations by 3-4x through AI-automated data entry
  • Reduced ETL turnaround from days to minutes for non-technical users via BATflo v2
DDDHexagonal ArchitectureGoogle Route Optimization APIGemini Flash 3.0AzureAINext.jsWeb WorkersVirtualization

Research Assistant (LUMS University)

Awaaz e SehatLUMS, LahoreworkAug 2024 – May 2025

Summary

Speech-first AI platform improving maternal health outcomes in low-resource settings, built at LUMS and deployed in clinics across Pakistan.

What I did

  • Fine-tuned OpenAI Whisper models on specialized medical and Punjabi vocabulary with local accents.
  • Implemented data augmentation (noise variation, playback speeds) to handle realistic clinic recording conditions.
  • Developed a post-processing pipeline using GPT-4 for transcript normalization and contextual error correction of low-probability predictions.
  • Deployed models for inference on Google Cloud Run and integrated them into the main web server.
  • Created an evaluation dataset with thoroughly reviewed transcriptions to measure word error rate for medical jargon and local accents.

Results

  • Fine-tuned Whisper models using PEFT (Parameter-Efficient Fine-Tuning) on 20+ hours of diverse clinical voice data, covering medical and Punjabi vocabulary.
  • Engineered a post-processing pipeline using GPT-4 to contextually correct low-probability Whisper tokens, significantly improving transcription reliability for code-switching speech.
  • Implemented a robust data augmentation strategy (noise variation, playback speeds) to ensure model resilience in realistic, high-noise clinic environments.
  • Deployed the speech-to-structured-data pipeline on Google Cloud Run, enabling real-time inference for healthcare workers.
  • Reduced the word error rate on a custom clinical dataset from 60% to 25-30% by fine-tuning Whisper models.
  • Processed 20+ hours of clinical voice data with high speaker diversity and vocabulary coverage
  • Automated form-filling for healthcare workers, reducing operational overhead through voice-first data entry
WhisperPEFTGPT-4Google Cloud RunMLOpsPythonGCPData AugmentationTranscript Normalization

Associate Software Engineer

Gaper.ioHybridworkMay 2023 – May 2025

Summary

Managed and led an internship program over the 2024 Summer for 10 undergraduate students by designing and coordinating technical projects. Trained interns in GCP, containerization technologies, and MLOps practices. Developed and maintained TutorCat – an AI Homework Help iOS app with a 40K+ user base. Managed the entire lifecycle from mobile development to backend and cloud infrastructure, and implemented a CI/CD pipeline using Cloud Build and Cloud Deploy. Automated deployment with Pulumi and Kubernetes. (App Store: TutorCat, Web: solvemate-ai.jetrr.app). Optimized the AI Photo Generator for Envision Backend, serving 60K+ users, by migrating stable diffusion fine-tuning workloads from GCP Vertex AI to GKE. Reduced ML workload cold start time from 10 minutes down to 1 minute and implemented a custom internal dashboard for performance monitoring. (App Store: AI Photo Generator, Details: jetrr.com)

Results

  • Managed 10 undergraduate students in a technical internship program
  • Maintained app with 40K+ user base
  • Optimized backend serving 60K+ users
GCPContainerizationMLOpsiOSCloud BuildCloud DeployPulumiKubernetesStable DiffusionVertex AIGKE

Skills

Technical

TypescriptTypescript
PythonPython
CI/CD
DockerDocker
KubernetesKubernetes
Pulumi
NodeJsNodeJs
AWS
GCPGCP
PostgreSQLPostgreSQL
DDD
Azure
BunJs
ReactJsReactJs
Hexagonal Architecture
TerraformTerraform
GolangGolang
MLOps
Whisper
UI Libraries
Next.jsNext.js
TanStack Start
State Management
ReactReact
PEFT

Projects

AI Photo Generator

Software Engineerprofessional
Optimized the AI Photo Generator for Envision Backend, serving 60K+ users, by migrating stable diffusion fine-tuning workloads from GCP Vertex AI to GKE. Reduced ML workload cold start time from 10 minutes down to 1 minute and implemented a custom internal dashboard for performance monitoring.
Stable DiffusionGCP Vertex AIGKEGCP

BATflo v2

Software Engineerprofessional
Architected via DDD and Hexagonal Architecture, delivering a self-service data import pipeline that eliminated dev-reliant ETL bottlenecks — cutting turnaround from days to minutes for non-technical users.
DDDHexagonal Architecture

PRV8

Software Engineerprofessional
An AI powered travel concierge application for HNIs. Developed backend, data pipelines and cloud infra on Azure.
AzureAI

Recruiter AI

Software Engineer Internpersonal
Internal AI-powered matchmaking prototype for recruiters and engineers. Developed Langchain-based RAG system using GPT-4 to enhance matching precision. Project remained an internal prototype due to business strategy.
LangchainRAGGPT-4AWS

TutorCat

Lead Developerprofessional
An AI Homework Help iOS app with a 40K+ user base. Managed the entire lifecycle from mobile development to backend and cloud infrastructure, and implemented a CI/CD pipeline using Cloud Build and Cloud Deploy. Automated deployment with Pulumi and Kubernetes.
iOSCloud BuildCloud DeployPulumiKubernetesReact

Awaaz-e-Sehat

academicAug 2024 – May 2025
A speech-first AI platform for healthcare workers that transcribes and structures voice notes into digital data, reducing operational overhead in low-resource settings.
WhisperPEFTGPT-4Google Cloud RunPythonGCP

Education

BS in Computer Science

Lahore University of Management SciencesComputer ScienceGPA 3.5

Coursework

Data StructuresAlgorithmsDatabasesSoftware EngineeringDistributed Systems

Recognition

Awards

Dean Honor List

Lahore University of Management Sciences

What drives the work

Motivations

  • Cloud Architecture
  • AI Infrastructure
  • Backend Systems
  • Distributed Systems
  • Platform Engineering
  • MLOps
  • Generative AI
  • Kubernetes
  • Serverless Computing
  • Speech AI
  • Health Tech
  • Maternal Health Outcomes
Hire UmerReach out about a role, a contract or a conversation.For recruiters

Umer's twin is AI, it can make mistakes.