Jaisha Shahid

CS at LUMS | Agentic AI & HCI Researcher | Building Human-Centered Intelligent Systems

Based in: PakistanMost recently: AI Agentic Systems Engineering Intern, Appsgenii TechnologiesExperience: 1 year

Computer Science student at LUMS specializing in the intersection of Agentic AI and Human-Computer Interaction. Currently engineering multi-agent workflows at Appsgenii, targeting 85% automation through reliability-focused monitoring. Experienced in leading large-scale user studies (40+ participants) and translating complex accessibility needs into iterative system designs. A rare blend of high-scale engineering and empathetic research.

Experience

AI Agentic Systems Engineering Intern

Appsgenii Technologieswork

Summary

Assisted in building and testing LLM-powered multi-agent workflows using frameworks such as LangGraph/OpenAI APIs to automate customer interactions, triage tasks, and internal knowledge queries. Contributed to the design and evaluation of production-grade agentic AI systems for enterprise workflows, including service automation and knowledge-retrieval pipelines (RAG-based architectures). Worked with engineering teams on optimizing AI system accuracy, latency, and reliability in real-world deployments handling large-scale enterprise usage.

Results

Developing an agent-to-agent monitoring framework using confidence ratios and behavioral triggers to automate quality control.
Implementing caching strategies and optimizing retrieval logic to minimize redundant database calls and reduce system latency.
Targeting 85% automation of quality control processes through agent-to-agent monitoring.
Optimizing retrieval logic and caching to minimize redundant database calls.

LLMLangGraphOpenAI APIsRAGAgentic AI

Teaching Assistant

Lahore University of Management Scienceswork2025 – 2026

Summary

Served as TA for two consecutive sections of the same course under the same instructor, supporting 150+ students per semester across both sections. Facilitated student-professor communication, graded 300+ quizzes and assignments per semester, and maintained accurate course records throughout the term.

Results

Supported 150+ students per semester

Student Partner

Peer Pedagogical Partnership, LUMSwork2025 – 2025

Summary

Collaborated with Faculty Partner to design AI integration for the Data Analytics for New Product Development course, reaching 60+ students. Created 12+ AI-centered tools, chatbots, course materials, and curriculum for Data Analytics (R/Python). Optimized the flagship coding-integrated marketing course for future iterations by systematically recording and analyzing student feedback.

Results

Designed and integrated 12+ AI-centered tools and chatbots for Data Analytics curriculum, directly impacting 60+ students.
Developed an R language lab assistant chatbot to guide students through coding logic and product development workflows, reducing manual troubleshooting during lab sessions.
Systematically analyzed student feedback to optimize coding-integrated marketing courses for future iterations.
Reached 60+ students

AIRPython

Skills

Technical

Python

TypeScript

C++

JavaScript

React

Git

Java

Microsoft Office (Excel)

PostgreSQL

Kotlin

Express.js

Socket.IO

MongoDB

Supabase

Microsoft Azure

Figma

LangGraph

OpenAI APIs

HCI

Canva

RAG

Projects

Real-Time Multiplayer Ludo Game

Developerpersonal

Developed a real-time multiplayer game with lobbies, live state updates, chat, turn-based logic, authentication, history, and leaderboard APIs using the MERN stack; supporting 4 concurrent players per game, and an unlimited number of rooms.

ReactTypeScriptExpress.jsSocket.IOMongoDB AtlasMERN stack

Asynchronous Email Notification System

Developerpersonal

Developed an automated monitoring tool to eliminate manual database checks by triggering real-time email alerts on PostgreSQL insert events, ensuring immediate visibility into data changes without direct DB access.

SupabasePostgreSQLpg_netResendServerless Backend

Azure Cloud-Native Application Architecture

Cloud Architectpersonal

Architected a secure, private-network framework to streamline service communication and automate report generation, ensuring data storage and processing remained entirely off the public internet.

Azure App ServiceFunctionsACRVNetsPrivate EndpointsDNS

Research on AI Smartphone Guidance Sandbox for Older Adults

Developerpersonal

Designed and tested an accessibility prototype with AI voice chat integration to support older adults in completing smartphone tasks. Led an iterative design process, evolving from static highlighted buttons to animated finger pointers and finally synchronized moving indicators with verbal instructions after discovering that static cues were insufficient for the target demographic.

AndroidJavaKotlinXMLView BindingGradleGit

Education

BSc Computer Science

Lahore University of Management SciencesComputer ScienceGPA 3.3472023 – 2027

Societies & activities

LUMS Women in ComputingLUMS Mathematics Society

Recognition

Awards

100% Merit Scholarship – A Levels

A Levels Institution

Pi Day Winner

LUMS Mathematics Society

Honor Roll – A Levels and O Levels

A Levels and O Levels Institution

Social impact & activities

Director Events

LUMS Women in Computingorganizer2025 – 2026

Planned and executed 7 national events attended by 3,000+ participants in total, managing end-to-end logistics and coordination. Secured and managed Rs. 700,000 in sponsorships across 2 corporate partners. Led outreach, event strategy, and community-building initiatives promoting women's participation in computing through recruitment campaigns, technical workshops, and peer engagement.

What drives the work

Motivations: Building accessible AI
Optimizing agentic workflows
Human-centered research
Principles: User-centricity
Reliability
Iterative improvement

Hire JaishaReach out about a role, a contract or a conversation.For recruiters

Jaisha's twin is AI, it can make mistakes.

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