Abdul.

Abdul Ahad

Economics Grad | Expert Sourcing & Recruitment Specialist | Business Operations & BI Analyst

Overview

Results-oriented Economics graduate from Forman Christian College with a strong foundation in expert sourcing, business operations, and data analytics. Proven ability to manage complex client relationships at Green Minds and oversee end-to-end commercial operations at Pioneer Trading Corporation. Expert in leveraging LinkedIn SalesNavigator for high-stakes recruitment and Power BI for data-driven decision-making, consistently delivering quality results under tight deadlines.

Lahore, Pakistan

Experience

Oct 2025 – Feb 2026

WORK

Client Services Associate

Green Minds

Lahore, Pakistan

Served as the primary link between global clients and industry experts, translating broad project briefs into precise sourcing criteria across sectors including manufacturing, technology and financial services. Identified, screened and recruited senior subject-matter experts using LinkedIn SalesNavigator, structured cold outreach and referral mapping, delivering qualified shortlists against tight project deadlines. Coordinated scheduling, compliance screening and follow-up for every consultation, and maintained client relationships through proactive updates and re-scoping as project needs evolved.

•Served as the primary link between global clients and industry experts, translating broad project briefs into precise sourcing criteria across sectors including manufacturing, technology and financial services.

•Identified, screened and recruited senior subject-matter experts using LinkedIn SalesNavigator, structured cold outreach and referral mapping, delivering qualified shortlists against tight project deadlines.

•Coordinated scheduling, compliance screening and follow-up for every consultation, and maintained client relationships through proactive updates and re-scoping as project needs evolved.

Key Achievements

→Successfully placed an average of 10 senior subject-matter experts per month, consistently delivering qualified shortlists within a 24-hour turnaround for global clients.

LinkedIn SalesNavigatorSourcingRecruitmentCompliance Screening

Nov 2024 – Oct 2025

WORK

Business Operations Executive

Pioneer Trading Corporation

Lahore, Pakistan

Owned day-to-day commercial operations for an import and trading business, managing the full order-to-delivery cycle from purchase order through customs clearance to final client handover. Managed accounts and payment reconciliation, maintaining accurate ledgers and coordinating documentation with suppliers, banks and clearing agents. Coordinated inbound logistics and inventory across shipments, resolving delays and clearance issues to protect delivery commitments. Acted as principal point of contact for clients on pricing, order changes and after-sales support, strengthening retention across the account base.

•Owned day-to-day commercial operations for an import and trading business, managing the full order-to-delivery cycle from purchase order through customs clearance to final client handover.

•Managed accounts and payment reconciliation, maintaining accurate ledgers and coordinating documentation with suppliers, banks and clearing agents.

•Coordinated inbound logistics and inventory across shipments, resolving delays and clearance issues to protect delivery commitments.

•Acted as principal point of contact for clients on pricing, order changes and after-sales support, strengthening retention across the account base.

Key Achievements

→Managed a consistent volume of 7-8 full order-to-delivery cycles per month, overseeing everything from purchase orders to final client handover.

Accounts ReconciliationLogisticsInventory ManagementCustoms Clearance

Jul 2024 – Sep 2024

WORK

Intern, Business Intelligence & Reporting

The Bank of Punjab - Head Office

Lahore, Pakistan

Analysed client financial data and built Power BI dashboards and reports tailored to individual departmental reporting requirements. Cleaned and structured raw banking datasets ahead of analysis, improving consistency across recurring management reports. Gained hands-on exposure to financial data management, reporting standards and governance within a regulated banking environment.

•Analysed client financial data and built Power BI dashboards and reports tailored to individual departmental reporting requirements.

•Cleaned and structured raw banking datasets ahead of analysis, improving consistency across recurring management reports.

•Developed comprehensive user manuals for existing dashboards to facilitate departmental adoption and self-service reporting.

•Gained hands-on exposure to financial data management, reporting standards and governance within a regulated banking environment.

Key Achievements

→Developed and documented 5 Power BI dashboards for various departments, including comprehensive user manuals to facilitate self-service reporting and adoption.

Power BIData CleaningData StructuringFinancial Data Management

Aug 2021 – Nov 2021

WORK

Customer Support Executive - Walmart (US)

ibex

Lahore, Pakistan

Handled high-volume inbound support for Walmart's US operation, resolving order, billing and product queries within defined service levels. De-escalated complaints and progressed complex cases to resolution while sustaining consistently high quality-assurance scores.

•Handled high-volume inbound support for Walmart's US operation, resolving order, billing and product queries within defined service levels.

•De-escalated complaints and progressed complex cases to resolution while sustaining consistently high quality-assurance scores.

Customer SupportBilling QueriesQuality Assurance

Sep 2019 – Apr 2020

WORK

Customer Service Executive - ePay (UK)

Mindbridge

Lahore, Pakistan

Delivered customer service for ePay's UK campaign, prioritising first-contact resolution and measured customer satisfaction. Adapted communication style to an international customer base, maintaining a professional standard across every interaction.

•Delivered customer service for ePay's UK campaign, prioritising first-contact resolution and measured customer satisfaction.

•Adapted communication style to an international customer base, maintaining a professional standard across every interaction.

Customer ServiceInternational Communication

Jun 2018 – Aug 2018

INTERNSHIP

Intern, Distribution Operations

Metron Innovative Systems

Lahore, Pakistan

Supported end-to-end order processing for an FMCG distribution operation, from supplier goods receipt through to timely client delivery. Assisted with inventory coordination, stock reconciliation and daily distribution planning.

•Supported end-to-end order processing for an FMCG distribution operation, from supplier goods receipt through to timely client delivery.

•Assisted with inventory coordination, stock reconciliation and daily distribution planning.

Order ProcessingInventory CoordinationStock Reconciliation

Project Portfolio

ACADEMIC

Present

Econothon: National Economic Strategy Simulation

Team Lead / Key Strategist

Represented the roles of Prime Minister, Finance Minister, and Governor in a high-stakes economic simulation, developing and debating policy strategies to address Pakistan's ongoing economic issues.

Education

2020 – 2024

BSc (Hons) Economics

Forman Christian College (A Chartered University), LahoreSpecialization in Economics with Minor in Data Analysis

GPA: 3.48

Relevant Coursework

Data AnalysisEconomics

2016 – 2018

A Levels

The Lahore Alma, Lahore

Impact & Recognition

Awards

Lahore School of Economics

Econothon - 1st Position

Secured first position across all rounds of the Lahore School of Economics competition, acting as key government officials to propose and debate strategies for Pakistan's economic challenges.

Skills & Interests

MS Office

TOOL

Dashboard & Report Building

TECHNICAL

Operations Management

TECHNICAL

Power BI

TOOL

Order Fulfilment & Logistics

TECHNICAL

Advanced Excel

TOOL

Financial Analysis

TECHNICAL

Data Cleaning & Structuring

TECHNICAL

Accounts & Reconciliation

TECHNICAL

LinkedIn SalesNavigator

TOOL

Expert Sourcing & Recruitment

TECHNICAL

CRM Systems

TOOL

Sales & Business Development

TECHNICAL

Areas of Expertise

Client Relationship Management

Stakeholder Communication

Customer Retention

Communication

Working across multiple languages, enabling global collaboration and clear technical outreach.

English

Urdu

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